Early on in 2020, most businesses had to pivot quickly to address the myriad issues caused by the pandemic and resulting economic turmoil. Successful insurance brokers did so deftly and seamlessly, and what's more, they also were able to capitalize on new opportunities.

Perhaps the most important area businesses across industries have had to focus on to succeed in the current business environment is digital operations.

Each year, ALM sister site BenefitPro releases its list of 100 Sales & Marketing Tips. This year, the tips have been updated to reflect the new strategies brokers will need to handle best whatever life throws at them.

Find 10 tips on adapting to the new digital world in the infographic below taken from BenefitPro's annual list. Make sure to keep these in mind the next time you head into a Zoom meeting.

Related: Agents, try these tactics to tap new niches and broader geographies

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