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Carriers and the supply chain surrounding them have been training personnel at the highest pace seen in years, but finding that talent remains a challenge.
Around 65% of P&C insurance companies play to increase staffing during the next 12 months.
Data transparency will take center stage.
The combination of seasoned veterans who understand insurance and younger tech enthusiasts is the key to success.
It may be tempting for P&C insurers to react to underwriting losses by reducing labor costs, but this approach is flawed.
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