homeowners-insurance customers

• Homeowners Claims Satisfaction Up Despite High Number of Events

  By Mark E. Ruquet, PropertyCasualty360.com  |  April 2, 2012

  Despite the record number of weather-related catastrophe claims last year, customer satisfaction with homeowners claims experiences improved over the previous year, according to a J.D. Power and Associates survey.

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  Satisfaction Lower for Homeowners with Flood Insurance

  By Mark E. Ruquet, PropertyCasualty360.com  |  September 1, 2011

  Homeowners with flood insurance are less satisfied with their policy coverage than those who opt not to carry it, according to a satisfaction survey of homeowners insurance released by J.D. Power and Associates today.

• Customer Satisfaction Deteriorates For Homeowners Insurers

  By Staff Writer  |  October 5, 2010

  Amica Mutual continued its run atop J.D. Power and Associates' homeowners insurance customer satisfaction survey as the industry overall sunk

• Homeowner Claim Satisfaction Still Lagging

  By Christina Bramlet, PropertyCasualty360.com  |  February 1, 2010

  Policyholders who file auto claims are still generally happier with their experience than are those filing property claims.

• Allstate: More customers buying auto insurance online

  By Staff Writer  |  January 1, 2010

  As drivers turn to the Internet to buy auto insurance, an insurer that has relied heavily on agents to sell its insurance will revamp.