given technology

• Insurance IT Innovation: What's the Big Idea?

  By Michael P. Voelker  |  October 7, 2011

  Technological innovation provides the edge to help insurers gain ground over the competition and take business to the next level.

• The "Carlos Factor"

  By Richard M. Tarangelo, Jr.  |  November 1, 2010

  In insurance, we plan for and anticipate certain risks, but life and circumstances dictate what really happens. Often our best bet in avoiding pitfalls is thoroughly analyzing insureds' potential risks to ensure appropriate coverage.

• Have It Your Way

  By Rick Gilman, APR, CMP  |  June 2, 2010

  The pairing of service and technology hasn't changed since that time nor, I suspect, will it ever change. What has changed is the level of technology and the intensity of customer demand and expectations.