Bob Hyle

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  More Hiring Expected in Insurance IT

  By Robert Regis Hyle, PropertyCasualty360.com  |  November 4, 2011

  The Jacobson Group and Ward Group conducted a an Insurance Labor Market Study , based on interviews with both sides of the insurance market: life/health and property/casualty.

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  Ward Group Report: 2011 IT Spending Focuses on Strategic Functions

  By Robert Regis Hyle, PropertyCasualty360.com  |  April 5, 2011

  Ward Group recently surveyed property/casualty insurers on their 2011 IT investment plans to provide guidance for the remainder of this year and determine the degree of new system implementation.

• Mugshots, Workers’ Comp, and More- PC360_Claims Tweet Suite Digest

  By Christina Bramlet, PropertyCasualty360.com  |  March 30, 2011

  PropertyCasualty360.com’s Claims Channel Editor Christina Bramlet is twittering every day about breaking news and timely topics. Check out the latest claim-related tweets.

• 3CM: Customer Communication and Content Management

  By Robert Regis Hyle, PropertyCasualty360.com  |  September 24, 2010

  Mark Breading, a partner with the research and consulting firm Strategy Meets Action (SMA), discusses his latest research on Customer Communication and Content Management with Bob Hyle, editor-in-chief of Tech Decisions.

• Risk Exposures on the Atlantic Seaboard

  By Robert Regis Hyle, PropertyCasualty360.com  |  September 3, 2010

  Tech Decisions editor-in-chief Bob Hyle and Bill Sinn, strategic industry director in the insurance practice at Pitney Bowes Business Insight discuss what insurers are doing and should be doing to prepare...

• The Data Dilemma in Predictive Analytics

  By Robert Regis Hyle, PropertyCasualty360.com  |  August 18, 2010

  It's hard to predict the future without a crystal ball. In terms of what insurance carriers do, when predicting how things will turn out the data is their crystal ball.

• Merit Smith Interview: The Data Dilemma in Predictive Analytics

  By Robert Regis Hyle, PropertyCasualty360.com  |  August 17, 2010

  Merit Smith, vice president with the Robert E. Nolan Co., discusses the problems insurers face in dealing with their data as they employ predictive analytics. Smith speaks with Bob Hyle, editor-in-chief of Tech Decisions magazine. Merit Smith, vice president with the Robert E. Nolan Co., discusses the problems insurers face in...

• A Metric for Metrics: The Truth About Reporting

  By Robert Regis Hyle, PropertyCasualty360.com  |  August 11, 2010

  Insurance carriers are increasing their reliance on metrics as they manage their business and are not relying strictly on their own numbers, according to Jeffrey Rieder, president of the Ward Group.

• Jeffrey Rieder Interview: A Metric for Metrics: The Truth About Reporting

  By Robert Regis Hyle, PropertyCasualty360.com  |  August 10, 2010

  Jeffrey Rieder, president of the Ward Group discusses performance metrics in the insurance industry with Tech Decisions' editor-in-chief Bob Hyle.

• Customer Information Management: Strengthening the Customer/Product Connection

  By Robert Regis Hyle, PropertyCasualty360.com  |  August 4, 2010

  Integrating customer service with technology has been an area of progress among insurance carriers in recent years and should continue in that direction, according to Donald light, senior analyst with Celent.