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Experts with FICO say that with the assistance of AI, insurers can rapidly accelerate modernization efforts.

Unscrupulous towing operators have charged as much as $10,000 for a routine tow, the NICB reports.

Underwriters train AI agents to think like them, teaching the software to perform menial tasks, then larger projects.

This executive's career path illustrates what is possible when insurers purposefully recruit talent from outside the industry.

When people see others engaging in misconduct, they are more likely to engage in it themselves.

Many insurers aren't yet equipped to integrate multiple technology partners into the claims process.

The goal for the insurance industry should be to avoid adverse selection at all costs.

To sustain a competitive advantage in this rapid digital era, insurers must enthusiastically adopt technological integration.