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A Nationwide study shows that consumers have evolving needs that require the support and expertise of insurance agents.

As insurers begin to realize initial benefits from telematics implementations, additional return on investment becomes even more viable.

As carriers look to reduce overhead, the use of InsurTech and other cost-effective measures may increase.

Auto insurance policyholders appear to have mixed emotions about the recent spate of pandemic-related premium discounts and credits.

Vehicle technology transformation has created numerous challenges and opportunities in how the claims are handled.

Even after the COVID-19 crisis is over, demand is likely to increase for more flexible, on-demand insurance coverage and more digitized processes.

Now is the time to consider full-scale adoption of UBI to help combat the unexpected, create customer transparency, and reduce carrier expenses.

Today's data-driven analytics and machine learning technologies enable agents to do their jobs in an entirely new way.