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You hear it all the time attitudes about fraud are changing. And while that may be true for some, a recent Insurance Research Council survey found that 18 percent of respondents believe it is acceptable to pad a claim to make up for premiums paid in the past. And...

It can be a balancing act to identify potentially fraudulent claims and still provide superior customer service for justified claims, a handful of factors can ensure success.

Fighting long-held misperceptions poses an opportunity to stem fraud

Insurers can see how their anti-fraud efforts compare to their peers'.

Identifying fraud poses some complex issues for insurers.

Identifying fraud poses some complex issues for insurers.

News from Fetch, Novarica, Enservio, Amica Insurance and more.

Photos provide a lot more data than just an image.