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By using a digital or push payment platform, insurers can support changing consumer preferences.

Effective preparation and prompt action are critical as the Atlantic hurricane season begins.

Digital product launches are a moment-in-time opportunity to prove to customers that you can weather transition.

For today's small commercial insurers, there are clear gaps within current processes and capabilities.

Effective communication is an area many insurers need to work on, according to a J.D. Power study.

Automation and systems integration can help increase efficiency and simplify the claims process for carriers and insureds.

One area that's just starting to see a technology makeover is the world of claims.

Innovative carriers are betting big on drones and AI to improve the customer experience.