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As the Citizens Property Insurance Corporation enters the 2006 legislative session, it does so with a large target on its back. After coming under fire for the business relationships of some

Achieving excellent claims service means insurance carriers have to get in sync with both the claimant and the third-party providers that deliver what all sides want--quality service for the customer a

INTERNET-BASED technology continues to revolutionize all aspects of insurance agency operations. In the past couple of years, it has had a significant impact on agents' No. 1 job: putting business on the books.To get an idea of what's available to

SEVERAL questions have popped up on my e-mail radar lately, arguing for or against the idea of placing the coverages of a single account (either personal-lines or commercial) with multiple carriers. Judging from the questions and various arguments

Citizens Property Insurance Corporation has been an unwieldy organization ever since lawmakers created the residual market in 2002. (See related story in Capitol Line.) At the time, the industry

AS THE third-generation to own my family's insurance agency, I've lived in hurricane country since birth and have placed wind and flood risks for nearly as long. I used to believe I was a hurricane expert. Last fall, Hurricane Rita taught me

WHEN new residents settle in the Outer Banks islands, flood insurance is usually the farthest thing from their minds. They come here to clear their heads of such worries in the cobalt blue waters of the North Carolina coast. Drawn to the

Strictly Sales" is written by the faculty of the Dynamics of Selling program. This month's column is from Edwin L. Lamont, CIC, CRM.]Who likes to be sold insurance? Anyone? How about you, insurance professional? Do you enjoy paying your