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There continues to be a wide range of technology adoption among insurers.

While consumers are willing to reveal personal data for lower rates, their social media details are off the table.

The 15 U.S. stamping offices reported more than $24 billion in surplus lines premiums for the first half of 2021.

While trust in the insurance industry grew during the past year, a quarter of business leaders are still uncertain about what coverages they need.

By maintaining contact while not being intrusive, insurance companies can build tighter bonds with consumers.

Carriers that want to maximize their digital investment must look beyond technology and at agent priorities.

Increasing demand for insurance, government regulations and growing competition are anticipated to spur future growth.

The right technology, processes and mindset can help insurance businesses come out of the pandemic stronger and more resilient.