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OneShield, Inc., a provider of technology-driven policy administration and automated workflow solutions to the property/casualty insurance industry, has added support for workers' compensation to its

Short of going through a merger or an acquisition, the biggest challenge hanging over business units and a CIO's desk is policy administration. So, making the right decisions in this "once in a career

As more insurance IT leaders consider the fate of their company's policy administration system, the question arises: tools based or code based? There is no ...

DESPERATELY SEEKING SERVICECustomers hoping to service their own policies often find themselves in a maze with only one way out--a call for help. By offering ...

DESPERATELY SEEKING SERVICECustomers hoping to service their own policies often find themselves in a maze with only one way out--a call for help. By offering ...

Despite advancing integration technologies, jazzy single front ends, and more robust off-the-shelf packages, the remedy for dealing with multiple back-end policy administration systems still is ...

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A lot of tools are available in customer service centers that allow insurers to reach out to their customers and be accessible to policyholders needs, ...