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Combining elements of workflow, enterprise application integration, document management, and business rules, business process management (BPM) claims to solve old problems in a new way. ...

The road to building seamless, hands-off, end-to-end claims processing still is under construction. But with straight-through capability as their distant destination, insurers are choosing a ...

In search of the knowledge that can extract profits out of a staggering amount of available data, larger insurers have made implementing business intelligence (BI) ...

For being just five years old, the eXtensible Business Re-porting Language (XBRL) has gained some important fans in the insurance world, not the least of ...

If we measure it, we can manage it, and then we can start to make decisions to do it better. So says Gareth Morfill, Boston-based ...

In their little corner of the home office, actuaries are working with data and formulas to determine how much reserves should be held on the ...