Carriers that differentiate their customer service experience through a carefully designed, thoughtfully executed and adaptable digital strategy are more successful than their competitors at reducing customer service costs while increasing customer satisfaction and retention. And that's not all.
Seven non-life insurance companies became insolvent in the second quarter of 2013--two more than the number of liquidations in 2012, shows a report by the National Conference of Insurance Guaranty Funds.
Seven non-life insurance companies became insolvent in the second quarter of 2013--two more than the number of liquidations in 2012, shows a report by the National Conference of Insurance Guaranty Funds.
Employment in the industry fell in January 2012 compared to both December 2011 and January 2011, with agents and brokers shedding the most jobs, 4,100, from December to January, but Insurance Information Institute President Robert Hartwig says the outcome is typical of industry-employment patterns in January.