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Stephen Applebaum compares the movement in insurance IT to newer, more agile systems to that of a huge ocean liner.

In the interest of learning from regular Joe insureds across America their thoughts and opinions on the insurance experience, NU asked a sample of carrier customersour friends and familiesabout the decisions that factor into their purchase decision (price? advertising?); whether a relationship with an insurance agent is important to them;...

In the interest of learning from regular Joe insureds across America their thoughts and opinions on the insurance experience, NU asked a sample of carrier customersour friends and familiesabout the decisions that factor into their purchase decision. Here are their responses.

In the interest of learning from regular Joe insureds across America their thoughts and opinions on the insurance experience, NU asked a sample of carrier customersour friends and familiesabout the decisions that factor into their purchase decision. Here are their responses.

Oregon Mutual Insurance (OMI) has been named winner of the 2012 Technology Innovation Award for the development of its MiAgents iPad application, which converts routine agency visits into a call to action that is relevant at the moment for the carrier and the agency. The award is sponsored by Ward...

Oregon Mutual Insurance (OMI) has been named winner of the 2012 Technology Innovation Award for the development of its MiAgents iPad application, which converts routine agency visits into a call to action that is relevant at the moment for the carrier and the agency. The award is sponsored by Ward...

Mainframe systems are less important for some, but are still hanging around.

Outsourcing decisions are always difficult to make, particularly when you add in the social and political factors that arise when an insurance carrier decides to outsource some of its IT work to another company.