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A claimant's body language during a recorded statement can reveal important information beyond what he or she says.

The California man was ordered to pay $699,784 in restitution to 6 auto insurers, including over $420,000 to Nationwide.

Approximately 15% of claims are closed without identifying subro opportunities.

Look for more women to reach the insurance C-suite.

The claims process is traditionally hard, complex and tedious.

For insurers to be ethical, they must believe in and practice integrity.

Traveling between claims in Alaska really is an adventure!

While state and local officials have little tolerance for scams and attempt to crack down on the criminals, it can be difficult to stop those who abuse and misuse the insurance and legal system with excessive claims and litigation.