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Customers tend to expect follow up and a working relationship, yet many insurance agents fail to deploy those simple experience-enhancing tactics. Find out three ways insurance agents should utilize technology to increase client satisfaction.

Customers tend to expect follow up and a working relationship, yet many insurance agents fail to deploy those simple experience-enhancing tactics. Find out three ways insurance agents should utilize technology to increase client satisfaction.

The passenger train was traveling more than double the speed limit at the site of the fatal crash, reports the National Safety Transportation Board.

A deadly storm system tracked across the Midwest on Sunday, yielding reports of more than 67 tornado touchdowns, high winds, explosive lightning, rain and hail.

In Breezy Point, Queens, N.Y. 135 homes burned to the ground in a six-alarm fire the night Sandy made landfall. One year later, mired in red tape and desperate to restore some sense of normalcy, the community struggles to rebuild itself amid doubts that it will ever be the same...

Cloud technology can improve interoffice teamwork between agents, brokers, and agency support staff--and deliver better customer service.

The state of Florida plans to file a brief in support of a lawsuit filed by the Mississippi Insurance Department seeking an injunction that would delay flood insurance rate hikes that went into effect Oct. 1.

The federal government is in a partial shutdown, and while essential functions are operating, certain areas such as national parks are completely closed. These events pose varied risks for businesses and a variety of insurance and other risk mitigation products may cover some losses.