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Tens of millions of Facebook users play FarmVille, a real-time farm simulation game where users build virtual farms, taking care of crops and animals while interacting with friends.

IT spending for property/casualty insurers is expected to increase by a strong margin--7.4 percent--according to the fifth annual joint IT spending survey conducted by Gartner and the Property Casualty Insurers Association of America.

In the insurance business--the most heavily litigated business there is--companies have always had to contend with legal discovery; the process where each party to the litigation provides the other with content relevant to the case at hand.

With the focus of IT investment centered on core systems, insurers are concerned with where to go with their software investments.

Susan R.A. Honeyman writes on the importance of agency technology and which social media tools agencies should implement to market business.

Property and casualty insurers must innovate to stay relevant to customers, improve profitability and transition into a business model that can shift with future market changes.

Property and casualty insurers must innovate to stay relevant to customers, improve profitability and transition into a business model that can shift with future market changes.

When you're planning a vacation, you know you'll be able to use your credit card to buy an Eiffel Tower souvenir in Paris or get cash from an ATM in Tokyo thanks to the use of global standards by banks and credit card companies.