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According to the 2021 Q4 report from J.D. Power, consumers are seeking personalized auto insurance experiences.

Coverage Q&A: 'Would a flood by any other name . . .' This week's question dissects how 'flood' is defined and when exclusions apply.

Insurance technology news from The Hanover Insurance Group, Novum Underwriting Partners and more.

A study from The Hanover reveals best practices for agency owners seeking to build their business in the coming months.

Cyber insurance rates increased around 20% for midsize and large companies, while small businesses saw rate growth of 7%.

Companies in the path of the hurricane will be surveying damage and filing business interruption claims in the coming weeks. Here's what you should know.

Customer satisfaction with agents saw the largest drop for businesses with 5-50 employees.

Cyberbullying is a lesser-known emerging risk that allows agents to offer a full risk assessment to help customers identify coverage gaps.