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Continuity and strong relationships characterize business at the offices of all three of the 2019 Agency of the Year award winners.

2019 Agency of the Year: This New York City-based insurance agency recently celebrated its 50th anniversary but looked much the same as it did during its first year. (Part 3 of 3)

By utilizing artificial intelligence, insurers can automate a number of processes that do not require human interaction to solve.

Insurance fraud can appear in many forms, from comical to deadly. Here, find 10 of the craziest claims from 2018.

Proactive measures and rapid response are influencing how insurers prepare policyholders for catastrophes.

Maine Insurance Superintendent Eric A. Cioppa was elected president, effective January 1, 2019.

A claimant's body language during a recorded statement can reveal important information beyond what he or she says.

Thanks to telematics, the number of drivers in the U.K. age 17-19 who have been killed or seriously injured in auto accidents fell by 35% since 2011.