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With 81% of Americans now relying on smartphones, agents know mobile has become a mandatory channel for connecting with customers.

The proliferation of new technology is raising the stakes for critical infrastructure and leaving entities vulnerable to distributed denial-of-service attacks.

Digital insurance initiatives attract and convert leads, enable client renewals, and support organizational efficiency.

Leverage content services to give insurance customers the experience they deserve.

Reid French, Applied's previous CEO, will continue to advise the company as a member of its board of directors.

Innovative carriers are betting big on drones and AI to improve the customer experience.

Here are a few ways insurance providers can create a more meaningful experience for both potential and current customers.

News from AXA XL, Maxum Specialty Insurance Group, The KNW Group and more.