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A new technology solution developed by NICE Systems uses voice biometrics to identify deception during phone interactions.

Top-performing carriers realize that staying compliant and mitigating risk involves true claims transformation.

Certain market drivers have made claims transformation an imperative. By embracing advanced BI and analytics capabilities, P&C insurers can strengthen regulatory compliance, improve customer satisfaction and optimize process efficiency.

Certain market drivers have made claims transformation an imperative. By embracing advanced BI and analytics capabilities, P&C insurers can strengthen regulatory compliance, improve customer satisfaction and optimize process efficiency.

Will the PIP reforms work, and will they bring auto insurance rates down? Legislators want proof they made the right decisions, and they want it fast.

In order to apply force to far-reaching and ever-evolving schemes, insurers will also need to overcome some substantial impediments to investigation. Anthony Roman, head of global security and risk-management firm Roman & Associates, outlines 10 key obstacles that require careful consideration:

The winner of IASIU's 2009 Analyst of the Year award schooled attendees on merging underwriting and claims data to unearth fraud.

The winner of IASIU's 2009 Analyst of the Year award schooled attendees on merging underwriting and claims data to unearth fraud.