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As the "money out" side of the business, claims has long struggled to gain the budget attention of the "money in" side.

As the "money out" side of the business, claims has long struggled to gain the budget attention of the "money in" side.

This article examines the impact of applying technology to the litigation management process, as well as examines what considerations must be met in order to reach a successful application.

Small carriers have the same responsibility to their customers as their national competitors.

With the Patient Protection and Affordable Care Act the insurance industry is being moved, sometimes reluctantly, into making provider and payer interactions more efficient.

Business intelligence technology is constantly being improved to make better use of information and keep organizations on the cutting edge.

Ward Group, a provider of benchmarking and research studies to the insurance industry, recently published its findings from a study of billing and collections practices for insurance companies and identified several notable payment trends.

Novarica, a research and advisory firm focused on operations and technology strategy for insurers and financial institutions, launched the inaugural edition of its Novarica Cool Capabilities report series.