It can be hard for insurers to sort the hype from reality when it comes to areas like social media, mobile, analytics, big data, cloud, and digital capabilities.
Insurers recognize the importance of digital technologies, and as a result have high ambitions in this area, but those ambitions may not be grounded in reality as insurers report having low levels of digital maturity and struggle to overcome self-imposed obstacles, says a recent survey.
Insurers recognize the importance of digital technologies, and as a result have high ambitions in this area, but those ambitions may not be grounded in reality as insurers report having low levels of digital maturity and struggle to overcome self-imposed obstacles, says a recent survey.