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To compete with customer-oriented disruptors, insurers need to step up their game and provide intuitive, user-friendly, and fully digital claims processes.

Emerging tech is helping to make massive loads of claims data more useful for adjusters to enable better outcomes.

Water leaks are often in pipes buried underground , and you may only find them when you see the exorbitant water bill. Is any of that loss or the bill a covered claim?

Business interruption and contingent business interruption claims loom as a large issue following Superstorm Sandy, as thousands of businesses of all sizes deal with flooding, physical damage, power outages, government orders and supply chain disruptions.

Hurricane Sandy is a storm with little precedent on the East Coast and is likely to trigger a significant volume of commercial-property claims, according to officials at insurance broker Willis North America.

Hurricane Sandy is a storm with little precedent on the East Coast and is likely to trigger a significant volume of commercial-property claims, according to officials at insurance broker Willis North America.

Unfortunately, the days of a rarity of bad faith allegations in a lawsuit vanished just as innocuously as the 2004 and 2005 hurricanes.

A major commercial property insurance claim that resulted from Hurricane Katrina has been settled, making it one of the first of its kind to be completed.