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Executives appear to be in agreement that improving combined ratios will be more easily achieved than increasing underwriting profits, at least until the economy returns to a more reasonable footing.

Remember the days when business leaders thought a technology solution might help solve some of their problems? Technology no longer assists carriers, it is central to the daily functions of virtually every business in this county and insurerscarriers and agenciesare no exception.

Property & casualty insurers have long valued the ability to save a few bucks through the efficient handling of claims, yet despite what many viewed as a core competency, investment in new claims technology usually came after other technology improvements were made.

Property & casualty insurers have long valued the ability to save a few bucks through the efficient handling of claims, yet despite what many viewed as a core competency, investment in new claims technology usually came after other technology improvements were made.

How are claims professionals faring these days in terms of compensation, benefits and workloads? This year's survey results offer some surprises.

PropertyCasualty360.com and Tech Decisions magazine have been covering important issues this year that range from the challenges IT leaders face to revolutionize their companies to a scenario where personal auto insurance may no longer be the driver of the personal lines engine.

Not only can modern claims technology boost the bottom line through operational efficiency, but it can also have a positive impact on the top line through improved service and increased customer satisfaction that drives retention and sales.

Not only can modern claims technology boost the bottom line through operational efficiency, but it can also have a positive impact on the top line through improved service and increased customer satisfaction that drives retention and sales.