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Claims Magazine and Smith & Brink, P.C. are on the hunt for our 2010 Claim Professional of the Year. Learn how you can nominate a deserving professional.

It is important to set customer expectations throughout the claim process and at the close of any customer interaction.

The results are in. This year's Claim Professional of the Year is John Foster, VP of Claims at Farmers Alliance Mutual Insurance.

Douglas Jackson, current president of Southwest Claims Service and the Society of Registered Professional Adjusters (RPA), was crowned the 2008 Claim Professional of the Year.

Douglas Jackson, current president of the Society of Registered Professional Adjusters (RPA), was crowned the 2008 Claims Professional of the Year.

Here's your chance to be part of the action, and participate in acknowledging your claim-handling peers.

Every September, the editors at Claims pore over a ream of survey responses in an attempt to better understand the working conditions and salaries of the claim professionals for whom we write, and