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What professional goals are you hoping to reach in 2012?

Claims professionals should heed the example set by Pop Warner fifth grade football players. These kids beat the odds and became undefeated. Simple blocking and tackling lead to their victory.

Claims professionals report their cases are closing faster, printing and mailing costs are eliminated and expenses associated with preparing an arbitration filing have been reduced through web-based subrogation.

Claims professionals report their cases are closing faster, printing and mailing costs are eliminated and expenses associated with preparing an arbitration filing have been reduced through web-based subrogation.

Here is a sampling of news and commentary made throughout this week and last.

MSC Care Management, a provider of medical products and care management solutions to the workers' compensation industry, launches a real-time, online communication and referral management system to help relieve the administrative burden for claims adjusters and nurse case managers.

On June 17, a ceremony was held for Bob Khosropur, chief claims officer of Narragansett Bay Insurance Company and this year’s Claims Professional of the Year.

The Dallas Mavericks pulled off what many thought to be unthinkable in beating the Miami Heat for the NBA championship. Their focus and success can be a lesson for claims departments.