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Insurers are always accused of underpaying claims, but what about when they overpay? It is happening, and here is why.

A Riverside man faces 12 years in state prison for his role in a scheme to defraud two insurance companies by illegally selling liens on workers' comp claims.

By simply managing to the numbers, claim managers and supervisors risk losing a vital sensitivity to the complex interplay between people and processes that only comes through using more qualitative instruments.

A state audit released in January could spark a fierce legislative battle this spring and raises additional concerns about the viability of both Citizens Property Insurance Corp. and the Florida Hurricane Catastrophe Fund (Cat Fund).

How should we best think about achieving high-quality outcomes through best-practices file-handling and an effective audit process? Here is a model.

Like some insurance professionals, I first learned the finer points of risk management in school--but not as a college student. Rather, you could say I took a crash course while employed by the Pasadena Unified

This is a special feature that will enable you to evaluate some offerings of software providers servicing claim management initiatives. Another Technology Showcase is scheduled for our November 2004

This is a special feature that will enable you to evaluate some offerings of software providers servicing claim management initiatives. Another Technology Showcase is scheduled for our November 2004