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From health care to shooting hoops with The Dead, discover how Kalin's vast & varied experiences informed his approach to leading an insurance company.

A great insurance-customer experience helps build business value while a poor one erodes it, according to Watermark Consulting.

The claims and restoration industries face unique talent challenges. Here's how to overcome them.

For insurance companies, successful AI deployment requires a careful balance between visionary optimism and cautious pragmatism.

Insurance customers now expect digital technologies to be universally available.

AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact.

CLIC Risk Retention CEO Chris Payne's career spans continents and decades, but his focus remains unchanged: Helping businesses do exciting things.

Working as an adjuster in a place some would consider paradise comes with its own set of unique challenges.