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CICA names 2008 award winners The Captive Insurance Cos. Association has named Thomas M. Jones the recipient of its 2008 CICA Distinguished Service Award, and the Housing Authority Insurance Group as the 2008 CICA Outstanding Captive Award

(This article was adapted from Ms. English's presentation at the 2007 ASCnet TENcon meeting, which was held last October in Orlando, Fla.) There are two types of insurance agencies: those that have had E&O claims and those that are going to.

For decades, technologically sophisticated agents have been begging insurers to provide real-time capability for handling transactions between agent and carrier. Now that some insurers have been offer

(The following article is based on Ms. Bauer's presentation at the 2007 ASCnet TENCon Meeting, which was held in October in Orlando, Fla.) Every agency needs sound procedures. Written and assembled in an electronic agency manual, thorough

For decades, technologically sophisticated agencies have literally been begging insurers to provide real-time capability for handling transactions between agent and carrier. Now that some insurers

An ASP is a vendor that hosts a computer program on its own systems and delivers the program's functionality to customers via the Internet, rather than having the customer run the application from his

For years, there's been more talk than action when it comes to getting agents to do business with carriers in real time, but that's changing thanks to the Real Time/Download Campaign launched in late

Let's say you are about to play "Insurance Jeopardy." You scan the list of available categories, take a deep breath and go right for the toughest challenge. You say, "I'll take 'Technology for