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Claims Innovation honorees thoroughly understand the impact that a single claim has on policyholder satisfaction. (Part 2 of 5)

Leading Light: Insurance Luminaries set a high bar. Here are the Class of 2023 honorees for Technology Innovation. (Part 1 of 5)

The 2023 Claims Salary Survey is open to independent and company adjusters, and claims-related personnel through Friday, September 29.

Review how AI can tackle the three reasons why injured workers seek legal representation.

The latest insurance industry personnel news from CSAA Insurance Group, atNorth, Kennedys and more.

Every claim tells a story. By listening, probing and communicating, those stories arrive at a fair and just conclusion.

Asbestos was never fully banned in the U.S. and is still being used in building materials to this day.

The ruling hinged on the insurer's right under the policy to control the defense.