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Rapid technology adoption, new business models and the demand for simple digital experiences are accelerating change in insurance.

There is a need to evolve data analytics alongside changing customer behaviors and expectations.

Organizational data can be translated into reports, metrics, and trends that are used to inform all facets of business decision-making.

To increase customer retention, insurers need to focus more on their customers' holistic digital experience.

Supply chain issues and a property price 'reckoning' are among the five things to look for in the year ahead.

Review lessons around technology, DEI and distribution the insurance industry learned during the past year.

Discover what machine learning can do for you and the steps for implementing the technology.

Intelligent document processing can help reduce the time needed to triage and pay claims during peak loss periods.