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Net Promoter Scores index policyholder loyalty by asking how likely they are to recommend their carrier.

In this slideshow, we'll explore insights from industry experts on what's ahead for agents and brokers in 2024.

Around one-third of consumers are unaware that macroeconomic factors, like inflation, impact insurance rates.

Overall, 32% of home, auto and renters policyholders trust the accuracy of AI without human oversight.

This case was first surfaced by Law.com Radar.

Many policyholders would find even a short ALE extension meaningful, the state insurance commissioner said.

Gig workers are generally compensated as 1099 independent contractors and have control to set their own schedules.

An insurer's Net Promoter Score (NPS) is a reflection of its policyholder loyalty.