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If an insured finds themself on the receiving end of a denied claim, there are steps they can take.

IA shares their top 5 opportunities to improve your agency value as you solidify your plans and goals for 2024.

"There are little, inexpensive things that can be done to set up the claim for better success down the road."

Navigating consumer pricing, embedded insurance, advanced driver assistance systems and autonomous vehicles.

Despite digital transformation, telephones still play a vital role in policyholder relationships.

The online retail giant launched the home insurance aggregator in October 2022.

In 2024, empathy will drive insurance customer retention and operational efficiency.

Lifestory Research surveyed more than 8,400 Americans about their home insurer during the past 12 months.