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Costs Outpaced 01 Wages Workers compensation costs for employers grew at a faster pace than wages in 2001, mostly because the economic downturn discouraged rapid ...

The decision to outsource can be a difficult one, but sometimes all it takes is a littlebit of research. Mark Burnam, claims technology director for ...

Insurance carriers, consultants, and technology vendors may be separate entities with disparate goals, but theconnection of each side of this triangle with the other is ...

Call centers are a well-established segment of an insurance carriers customer service program, but many insurers have been slow to incorporate a true e-mail function ...

Youve all experienced it. While prowling the cube farms you see a system with the SETI@home screensaver running (thats the application that launches itself as ...

Humans seem to have an insatiable urge to put things together. Sure, inventing the wheel was great, but putting two of them on an axle ...

This summers movie blockbuster Terminator 3 features an apocalyptic battle between man and machine. In the war on insurance fraud, though, man and technology can ...

Dewinda Ford Gets CSR Of Year AwardDewinda A. Ford of the Bramlett Agency Inc. in Ardmore, Okla., has received the 2003 National Outstanding CSR of ...