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AXA XL's Jim DiVirglio reflects on how the pandemic affected claims organizations and shares the trends he's seeing in the insurance industry.

CBI claims present challenges because they involve damage outside the control of the insured and insurer.

Did COVID create "physical loss or damage" for businesses? The Maryland Court of Appeals is getting its chance to rule on the issue.

Identifying and managing a claim that has the potential to become significant requires knowing which factors will contribute to its complexity.

Despite their ruling, the Colorado Court of Appeals added that "this case may present an opportunity for our supreme court to provide clarity on this question."

The U.S. Court of Appeals for the 7th Circuit held that COVID did not cause "direct physical loss or damage to" property under business interruption policies.

The Massachusetts Supreme Judicial Court and the Iowa Supreme Court became the first state high courts to decide whether businesses can recover COVID-19-related business losses.

Review steps commercial policyholders can take to prepare for and protect against tumultuous spring weather.