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Insurers would be wise to revamp their disaster plans to reflect the lessons learned during the devastation of Hurricane Katrina, surplus lines officials were warned during last week's NAPSLO

Fatal bridge collapses are not uncommon.

We in the claim business are going to be encountering an increasingly diverse cultural mix of insureds and claimants.

In the January 2006 edition of Claims Queue we asked you to provide some answers to the kind of claim questions we get at FC&S. Some of you accepted the challenge and stepped up to the chalkboard.

The environment isn't the only thing benefiting from the development of hybrid cars.

Property and casualty insurers constantly are searching for any and all ways to gain better control over claims and their associated costs. When claim processes consume an average 80 to 85 percent of

A universal truth in claim processing is that the longer it takes to settle a claim, the larger the ultimate dollar payout for that claim. Reducing claim-processing time is a self-evident requirement

A universal truth in claim processing is that the longer it takes to settle a claim, the larger the ultimate dollar payout for that claim. Reducing claim-processing time is a self-evident requirement