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You can start a debate just by asking two different people what they think "customer relationship management" means. With one industry expert estimating that there ...

Single-Entry: The Past Is No Prologue Single-entry is not only an insurance industry problem; it is a business problem. No matter what industry you probe, ...

Mkt. Conduct Reforms Proposed New Orleans Looking to make market conduct exams more efficient, insurance and regulatory officials proposed a number of possible reforms at ...

IRS Ruling Gives Captives Green Light To Speed Ahead For years, the Internal Revenue Service has given the fish eye to deductions for insurance premiums ...

Ohio Casualty Ready To Rebuild Ohio Casualty has announced a multi-part strategy designed to turn bottom-line losses into an after-tax return of 12 percent within ...

RMs Have Choices For Data Control One of the main challenges facing risk managers today is the gathering of information, "whether it's claims data, data ...

U.K. E-Firms Fear Reputational Risks London Editor Birmingham, England U.K. risk managers are increasingly concerned about the risks to corporate reputation associated with e-commerce activities ...

Optical Storage Options Offered The ability to "burn" (i.e., write data onto) CDs and DVDs means that the insurance industry can now store information ...