Insurers have been finding new and better waysto enable their customers, moving carefully intoWeb-based customer self-service in the high-touch claims process.BY MICHAEL P. VOELKERFrom equipping ...
Expert To Congress: Asbestos, Silica Need One BillBy Arthur D. Postal , Washington Bureau ChiefNU Online New Service, Feb. 2, 4:47 p.m. EST, Washington?A New ...
Data Shields Sought To Protect Data Privacy New software programs helps insurers, agents defend against Web piratesGrowing fears of identity theft combined with stringent new ...
BY MICHAEL P. VOELKERA lot of claims projects we see deal with how [insurers] are going to improve existing claims processes rather than reengineer the ...
As connectivity becomes less of a problem throughout the United States, more insurers may be turning to wireless devices, particularly for claims adjusters, to speed ...
The road to building seamless, hands-off, end-to-end claims processing still is under construction. But with straight-through capability as their distant destination, insurers are choosing a ...
New Remedy For An Aging WorkforceAs Americas population ages, employers needs for new strategies to combat injuries in a graying workforce are putting an increased ...