Napoli will lead company efforts to improve customer service and ensure greater efficiency in The Hartford's newly centralized enterprise operations group.
The battle by congressional Democrats to limit the damage from major cuts imposed through the health care reform law to the politically popular Medicare Advantage program has started.
There really is no season of disasters, but it does seem that spring and summer, from mid-March to the beginning of fall, is when we receive the most "gifts" from Ma Nature.
"Bad apples" have common habits: frequent complaining, engaging in office gossip and outright work avoidance. What's worse, they can have significant residual effects on any office morale.