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INSURANCE OFFICE of America is an agency that has always placed a strong emphasis on growth. Since starting out in 1988 at a single location in Florida, IOA has grown into an organization with 22 offices throughout the Southeast, the Mid-Atlantic and

DAMON Hostetter surrounded himself with ships long before he entered the boat and yacht insurance business. After graduating from the U.S. Naval Academy, he served as an officer aboard destroyers, making several tours to Southeast Asia and the South

DAMON Hostetter surrounded himself with ships long before he entered the boat and yacht insurance business. After graduating from the U.S. Naval Academy, he served as an officer aboard destroyers, making several tours to Southeast Asia and the South

One of my long-standing observations is the insurance business culture undervalues operations and IT. To be fair, this bias seems pervasive throughout all economic sectors. In all industries,

One of my long-standing observations is the insurance business culture undervalues operations and IT. To be fair, this bias seems pervasive throughout all economic sectors. In all industries,

In the January 2006 edition of Claims Queue we asked you to provide some answers to the kind of claim questions we get at FC&S. Some of you accepted the challenge and stepped up to the chalkboard.

"We're still finding automobiles, boats, recreation vehicles and other items in New Orleans," said Salvage Direct President and Chief Operating Officer Darren Horn, in a message relayed by a spokesman

As insurers and self-insured employers struggle to manage their expenses, it is ironic that billions of dollars are paid out unnecessarily each year because of badly managed claims. Generally, the