CSRs Help Clients Survive Hard MarketI have always viewed my role as a customer service representative as being willing and prepared to service all the ...
Storm, War Fears Hurt Insurer StocksNU Stock Analyst September 2002 was not as horrendous a month for insurance stocks as was July, which etched red ...
Tech World Will Be Tower Of Babel If Global Standards Are Not DevelopedI just returned from the Council of Insurance Agents and Brokers' annual meeting ...
Applied Systems Initiative Offers Real-Time Interface Las Vegas Agency management system vendor Applied Systems Inc. has announced an initiative aimed at installing real-time interface transactions ...
Harried Adjusters Need Proper Tech AidFor most claims adjusters, life on the job can best be described as overworked, underpaid and underequipped.So how bad is ...
Insurers Slow To Adopt Claim-Saving OpportunitiesA combination of industry culture and a bad loss picture are keeping U.S. property-casualty insurers from embracing concepts that could ...
ASCnet Prez. Campaigns For SEMCILas Vegas The quest for single-entry, multi-company interface has been a long, difficult and frustrating one for agents, but the new ...
WC Claims File Checklist Boosts AuditorWhen a company calls in a claims auditor to evaluate how their insurer is handling their workers compensation claims, one ...
Insurers Must Win War For Claims TalentInsurer claim departments are increasingly challenged by an inability to attract, train and retain top-notch employees, which results in ...