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Mitchell's new claims referral tool is designed to provide intelligent routing at FNOL to speed the settlement process while identifying potential total losses upfront.

What steps can organizational leaders take to bolster success in 2012?

In areas of the business like personal lines, quoting, and underwriting, carriers have embraced data and analytics to improve profitability and reduce costs. Yet, they have not applied the same approach to claimswhere the vast majority of a carriers premium dollars are spent.

Claims management is an inherently collaborative activity. Here, we discuss three logical entry points for implementing technology to support adjusters and the entire organization.

Claims management is an inherently collaborative activity. Here, we discuss three logical entry points for implementing technology to support adjusters and the entire organization.

Today's consumers are focused on value for money. P&C insurers, in turn, are perpetually striving to reduce the cost of handling claims. Here are 10 helpful suggestions to reduce costs.

Though still in the early stages of adoption, mobile technology is blossoming by the month as insurers discover better ways to connect with both business users and consumers.

Quality assurance takes into account accuracy, investigation, and metrics (AIM).