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CEO/CIO CHALLENGESThe Tech Questions That Vex ThemWhat worries rob top management of a good nights sleep? CEOs and CIOs reveal what different issues create their ...

There are reasons the ax should fall (and ways to negotiate a pardon).BY MAREK JAKUBIKThose who know me well may be quite surprised by this ...

GMAC Insurance Personal Lines Jerry FillerBY SHARON BAKERJerry Filler and his 400-member IT department, in partnership with the business organization and a project management office, ...

Relieving the StrainIncreased ease of doing business makes for happier underwriters and independent agentsto the benefit of the insurance company as a whole.Not many insurance ...

Business intelligence technologies are enabling insurers to transform data into knowledge and action. But it takes some know-how to make these projects succeed. Learning the ...

Despite advancing integration technologies, jazzy single front ends, and more robust off-the-shelf packages, the remedy for dealing with multiple back-end policy administration systems still is ...

Standard ProceduresThe WSRP standard may not be the only way to design and build a Web site, but it delivers a plug-and-play component to achieve ...

Whats New On The CRM Product Front?Despite the tantalizing potential of customer relationship management products, many insurance industry participants say implementing CRM systems is still ...