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Whoever coined the business maxim, "The customer is always right," probably never had to investigate an insurance claim.
Recent data from the U. S. Bureau of Labor Statistics shows the insurance industry is hiring at a healthy clip.
The key to agents' survival is they must provide unrivaled service at the highest level.
After the hurricane or other natural catastrophe passes, are you ready for the next storm of claims?
Empowering claims professionals with data will pave the way for profitability, retention and growth.
Insurance claims professionals represent the company to an insured, so experience matters.
If Amazon has taught us one thing, it's that simply meeting customers' expectations isn't enough.
Insurers are now embracing and leveraging new innovations that offer customers the choice and speed they're looking for.
Machine learning and virtual agents will continue to improve insurance sales.
Why is insurance so complex? According to this contributor, it's because of 'the layers upon layers of archaic rules and laws.'