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Direct writers are using social media and Web 2.0 tools to attract and retain customers--your customers.

Wholesale brokers are in a prime position to grab new business when a revived economy begins producing start-up companies that standard line carriers won't insure, a trade group leader advised here.

As increasingly popular places to chat and post photos of family members and acquaintances, social networking sites can seem benign enough.

Wholesale brokers are in a prime position to grab new business when a revived economy begins producing start-up companies that standard line carriers won't insure, a trade group leader advised here.

A roundup of people and places and other news policies.

Although many businesses are struggling, their angst is nothing like what we are going through today.

In my daily scan of the media horizon, there are damn few reasons to be cheerful, and believe me, I'm looking for them.

Since the events that shocked our country on Sept. 11, 2001, the employment screening industry has experienced immense growth. Indeed, post-9/11, screening an applicant's background went from being