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These firms have the right people, products and performance metrics, says InsureTech Connect's Forward50 Americas report.

Restitution would be easier for consumers without the need to go to court and engage in litigation with a contractor.

In 2024, empathy will drive insurance customer retention and operational efficiency.

Higher prices are impacting insurance customer satisfaction. It can help to educate insureds about the whys.

Discover why these types of claims are growing and ways employers can recognize accommodation requests.

In the second part of this series, review the final 10 issues that could impact workers' comp and risk management in 2024.

Understanding the scope of related-claim provisions and how they work can minimize surprises should a claim arise.

Examine the prominent obstacles and emerging advancements anticipated to influence workers' compensation and the wider P&C market in the year ahead.