Articles relating to vehicle claims and how they are reported, trends in auto investigations, auto technology, repairs and auto technology, impact of technology on accidents, industry disruptors, auto salvage and more.
Whether it's talking on a cell phone, applying makeup, or inhaling a meal while on the go, drivers and their distractions are increasing in number and frequency.
According to Montana state legislature, a bill has been drafted to outline the stipulations associated with the collection and usage of event data recorders, or "black boxes" in automobiles.
Three companies have filed a joint friend of the court brief with the Indiana Supreme Court on a case that sets a potentially serious precedent for emotional distress claims in the insurance industry.
J.D. Power's report, the 2006 Collision Repair Satisfaction Study, illustrates the importance and impact of customer service in the insurance industry.
Having recently spent some time in a claim factory cranking out routine bodily injury claims in a major urban area, your image-breaking correspondent has an ever-increasing appreciation for the modern auto insurance claim adjuster.