Articles relating to vehicle claims and how they are reported, trends in auto investigations, auto technology, repairs and auto technology, impact of technology on accidents, industry disruptors, auto salvage and more.
Dealing with inexperienced insurer claim staff is one of the top problems for collision repairers, according to the results of a recent study released by a collision repair association.
The study, now in its fourth year, evaluates customer satisfaction with auto insurance -- including among other things a company's response to auto insurance claims.
According to the Texas Department of Insurance, the goal is to reduce the number of uninsured motorists in Texas, which is estimated to be between 15-20 percent of all vehicles on the road.
New legislation in Minnesota brought by the Alliance of Automotive Service Providers is designed to protect the repair shops that are selected to service vehicles that have been involved in accidents.
A study analyzing the driving behaviors and habits of several major metropolitan areas concluded that Miami, Fla., has the least courteous drivers in the country.